shipping and tracking

Once we have received your order it will be packed and sent to you within 1-2 working days. (Depending on stock on hand).

For NZ customers, shipping takes approximately 1-3 working days after the item has been sent. A tracking number will be sent to the email provide, so you can follow package all the way to your vulva! If you or the recipient are not home, your package will be left on the destinations property in a safe place.

We currently ship to AUS however it can take around 2-4 weeks unless you chose express shipping with DHL (this is more costly and we sincerely apologise for this). A tracking number will be sent to the email provide, so you can follow package all the way to your vulva!

Customs fee for your country are at cost to the buyer.

If this is a gift, we can package it really nice and send it on your behalf (you supportive friend, you). Just select ‘This is a gift’ option and pop your message in the notes section upon checkout.

All prices are stated and charged in New Zealand Dollars (NZD).

We dispatch your orders using GoSweetSpot, which means we have a number of awesome couriers that collect and deliver your parcels. Your tracking link is sent to you via email once we have shipped your order. If you have any issues - please get in touch and we will help you! stevie@vivalavulva.co.nz

Baby came before you had time to get organised - we get it! We can distpatch same day orders (on weekdays) if they are made before 10am. Get in touch if you need something urgently and we will do what we can to make it happen. Otherwise you can check out our range of stockists all over the country.