Our products have a shelf life between 1-2 years depending on the product. Once open, it’s best to use within 12 months.

Most of our postpartum range is suitable for a vaginal birth apart from Belly Birth Scar Repair Oil.

Most of our postpartum range can be used after a belly birth, especially the Healing Spray, Belly Birth Icepacks and Belly Birth Scar Repair Oil. Although we wouldn’t suggest the Perineal Massage Oil if you are having an elective c-section.

We have purposefully left one of the two bottles empty as the DIY kit is intended for you to create your own hypercal solution, simply fill it with water and add the hypercal tincture when you are ready to use it (follow the instructions on the packaging for exact measurements)

All of our products have multiple uses! Check out each product for other uses too!

Yes! All our products are only tested on human mums!

Our products are all vegan (apart from  B( . )( . )B Balm which uses beeswax

Our natural products are perfect for sensitive skin! Mostly the areas where you will use our products will be on sensitive skin! We have had no issues with skin irritation.

Yes, we offer a section during checkout where you can add a personalised message on a note card if this is a gift. We also offer greeting cards that you add to cart and we can write in this on your behalf!

We allow cancellations if it’s within 24 hours from purchasing (as usually our dispatch crew are already onto packaging your order up within a day!). You can also modify your order within 24hours if you email stevie@vivalavulva.co.nz

Yes, if you sign up to our Mum Club email database you will be the first to know about any sales, promotions and new product alerts. Also if you follow us on Instagram @viva_la_vulva_nz we provide first time customers a sneaky discount code!

Yes, we can ship internationally, at this stage we ship to Australia. Please reach out to us if you’re overseas and wish to purchase Viva La Vulva, as we can also direct you to our stockists in Australia and Malaysia.

Yes, once your item has been dispatched, you will receive a confirmation email which will include a tracking number.

Depending on where you are located, shipping usually takes between 1-4 days in New Zealand, and up to 1-3 weeks for Australia.

You can submit an enquiry via the ‘Contact Us’ page if you are a customer. 

If you are a stockist wishing to make contact with us, please use the ‘Wholesale Enquiry’ page

Due to the nature of the products, we accept returns only on a case by case basis.

Usually if your item is intact and unopened and you’re able to communicate with us asap that the item isn’t suitable/required , we will allow a return.